Are you passionate about customer service? Would you like to work for a successful, international SaaS company? Do you want to join a warm and welcoming team?

Our customer care team is dedicated to providing the best possible support and user experience for Maventa users. We are now looking for a Junior Application Specialist to support our growth across Europe for a fixed-term position of about a year until the end of 2026.

What awaits you?

As a Junior Application Specialist at Maventa, you will assist e-invoicing operator customers with various technical questions via phone and digital channels. You will leverage your expertise to provide consultative guidance and support in various problem-solving situations. You will also act as an internal expert across team boundaries, developing our services, processes and products together with your colleagues. You are at your best when working with people and enjoy finding the best possible solutions for our customers. Customer satisfaction will be the key metrics for your work. 

Our customers are mainly situated in the Nordics, but we are rapidly expanding to continental Europe. In Maventa’s Customer Care team, you will have the opportunity to challenge yourself with technically demanding cases and constantly discover new things to learn in the world of electronic invoicing.

An amazing and expert nine-person team is waiting for you! The team is highly skilled in integrations and partner relations, and works closely with our product development and sales teams. The team operates primarily remotely across Finland. Our culture of experimentation empowers you to develop your expertise, test ideas and grow professionally in a supportive, low-hierarchy environment.

What do you need to succeed in this role?

We are looking for an energetic and humor-loving team player who is passionate about helping customers. Your positive, solution-oriented and self-driven nature allows you to navigate even the most challenging situations with a "can-do" attitude.

• Previous experience in digital customer service via phone, email and chat.

• Strong verbal and written communication skills in both Finnish and English.

• You thrive when you can utilize your expertise to provide the best solutions for customers' everyday needs. You have a genuine passion for delivering world-class customer service.

• You have a strong desire to continuously develop your skills and the courage to fail while trying something new.

• You enjoy challenges and are fascinated by new ideas. Your inner drive keeps you moving forward. You stay calm under pressure.

• You are a true team player who celebrates daily wins together with your colleagues.
  

Seen as a benefit:

• Previous experience in e-invoicing or financial management.

• Understanding of SaaS softwares or experience with a technical API product.

• Genuine interest in AI and automation and a willingness to apply them to develop your own work.

We want you to thrive and grow with us

Our culture is defined by freedom and responsibility. We take responsibility for our customers, set challenging goals, and give a lot of responsibility for achieving results. We are committed, curious, active and solution-oriented team players. We also invest in skill development, and we want to help you shine!

With us, you'll get a pleasant and relaxed community of 50 colleagues and comprehensive employee benefits to support a harmonious work-life balance. Being part of a multinational corporation combined with the agile approach of the Visma family of companies creates a unique work environment and excellent career opportunities for you.

Apply now! 

If you know you're the right person for this role, please send your application with your salary request as soon as possible, but no later than 18.1.2026. We will start processing applications during the application period.

Maventa's office is located in Helsinki, but you can also work from other Visma offices or remotely. We hope you can visit the office to meet your teammates occasionally as needed. The salary range for this position is 2600-2800 € per month.

For more information, feel free to contact and we’re happy to tell you more about the opportunity:

Customer Care Manager, Liisa Lehtinen via email liisa.lehtinen@visma.com or by phone +358 41 4664 119 on Friday 9.1.2026 at 15-16 or on Wednesday 14.1.2026 at 14-16.

Maventa is an API-first SaaS product, an e-invoicing platform. We are responsible for a state of the art electronic invoice and document exchange hub, operating in several countries, and serving close to 300 000 companies. Our platform serves tens of millions of transactions each month. Maventa is part of the Visma Group, which is Europe's largest SaaS company.